Terms of Service

Last updated: June 12, 2026

1. About This Website

100greenbeans.com.au (the “Website”) is owned and operated by Bevie Handcraft NZ Limited, a New Zealand limited company (“Website Operator”, “we”, “us”, or “our”). The Website Operator is responsible for website operations, customer service, and overall management of the online store.

All products sold on this Website are sold by Bevie Handcraft AU Pty Limited (ACN 089 830 286), an Australian proprietary company (“Seller”). By placing an order on this Website, you enter into a binding contract with Bevie Handcraft AU Pty Limited as the Seller.

2. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) (“ACL”).

Nothing in these Terms excludes, restricts, or modifies any right or remedy you have under the ACL or any other applicable Australian law that cannot be excluded, restricted, or modified by agreement.

Where the ACL applies, any limitations on liability set out in these Terms apply only to the extent permitted by law.

3. Use of the Website

By accessing this Website, you represent and warrant that you are:

• At least 18 years of age, or accessing the Website with the consent of a parent or guardian; and
• Legally entitled to access and use the Website in the jurisdiction from which you are accessing it.

You agree not to use this Website to:

• Engage in any unlawful, fraudulent, or harmful activity;
• Transmit any unsolicited commercial communications;
• Attempt to gain unauthorised access to any part of the Website or its related systems;
• Upload or transmit viruses, malware, or any other harmful code;
• Infringe the intellectual property rights of the Website Operator or any third party;
• Submit false or misleading information in connection with any order or account;
• Post, transmit, or distribute defamatory, obscene, offensive, or otherwise objectionable material.

We reserve the right to terminate or restrict your access to the Website at any time, without notice, if we reasonably believe you have breached these Terms.

4. Products

100 Green Beans sells raw (unroasted) green coffee beans exclusively online, direct to consumers in Australia. Product descriptions, including origin, variety, and processing method, are provided in good faith based on information available to us at the time of listing.

Green coffee beans are a food product. It is your responsibility to ensure that any product you purchase is suitable for your intended use, including compliance with any applicable food safety or importation requirements in your jurisdiction.

5. Orders and Purchases

5.1 Placing an Order

When you place an order through this Website, you are making an offer to purchase the relevant products from Bevie Handcraft AU Pty Limited (the Seller). Your order is not accepted until you receive a written order confirmation from us.

We reserve the right to refuse or cancel any order at our discretion, including where:

• Products are unavailable or out of stock;
• There is an error in the pricing or product description on the Website;
• We suspect fraudulent activity; or
• We are unable to verify your payment details.

If we cancel your order after payment has been received, we will issue a full refund using your original payment method.

5.2 Pricing

All prices displayed on this Website are in Australian Dollars (AUD) and are inclusive of GST unless otherwise stated. Prices do not include delivery charges, which will be calculated and displayed at checkout.

We reserve the right to correct pricing errors at any time. If the correct price of an item you have ordered is higher than the price displayed, we will contact you before processing your order.

5.3 Payment

Payment is required in full at the time of placing your order. We accept payment via the methods displayed at checkout. All payment transactions are processed through secure, third-party payment gateways using SSL encryption. We do not store your full credit card details.

6. Shipping and Delivery

All orders are dispatched from our Brisbane warehouse, operated by Bevie Handcraft AU Pty Limited. Delivery is carried out by third-party courier services. Please refer to our Shipping & Delivery Policy, available on this Website, for full details including rates, estimated transit times, and the process for lost or damaged goods.

Estimated dispatch and delivery timeframes are estimates only and we are not liable for delays caused by the courier or events outside our control.

Risk in products passes to you upon delivery. If you believe your order has been lost or damaged in transit, please contact us within 48 hours of the expected delivery date.

7. Returns and Refunds

Our Returns & Refund Policy sets out your rights and our obligations in relation to returns, refunds, and exchanges. It forms part of these Terms and is available on this Website.

Our goods come with guarantees that cannot be excluded under the ACL. Where goods are faulty, not as described, or otherwise fail to meet a consumer guarantee, you are entitled to a remedy under the ACL.

For change-of-mind returns, please refer to our Returns & Refund Policy. We are not obliged by law to accept change-of-mind returns.

8. Intellectual Property

All intellectual property rights in the 100 Green Beans brand, trademarks, trade names, logos, and all content associated with 100 Green Beans products (“100 Green Beans IP”) are owned by Bevie Handcraft NZ Limited. Nothing in these Terms grants you any right, title, or licence to the 100 Green Beans IP.

All content on this Website, including but not limited to text, images, graphics, layout, and code, is either owned by or licensed to the Website Operator. You may not reproduce, copy, distribute, or commercially exploit any content from this Website without our prior written consent.

You must not:

• Remove or alter any trademark, copyright notice, or other proprietary notice on any product or product packaging; or
• Use the 100 Green Beans name, logo, or trademarks in any manner without the prior written consent of Bevie Handcraft NZ Limited.

9. Privacy

We are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using this Website and placing orders, you consent to the collection and use of your personal information as described in our Privacy Policy, which is available on this Website and forms part of these Terms.

We use secure payment processing provided by third-party gateways. Credit card and payment details are encrypted using SSL technology and are not stored by us.

10. Limitation of Liability

To the maximum extent permitted by law (including the ACL), we exclude all liability to you or any third party for:

• Indirect, incidental, special, or consequential loss or damage of any kind;
• Loss of revenue, profit, data, business, or anticipated savings; or
• Any loss or damage arising from your use of, or inability to use, this Website, even if we have been advised of the possibility of such loss or damage.

Where our liability cannot be excluded under the ACL or any other applicable law, our liability is limited to the greatest extent permitted by law.

Nothing in these Terms excludes our liability for fraud, wilful misconduct, or any liability that cannot be excluded by law.

11. Website Accuracy and Availability

Whilst we make every effort to ensure the accuracy and currency of information on this Website, we do not make any representation or warranty as to the accuracy, completeness, or reliability of any information on the Website, including product descriptions, pricing, or availability.

We reserve the right to update, correct, or remove any content on this Website at any time without notice. We do not guarantee that this Website will be available at all times or free from technical errors.

12. Amendments to These Terms

We may amend these Terms at any time by posting updated Terms on this Website. The updated Terms will take effect from the date they are published. Your continued use of the Website after that date constitutes your acceptance of the updated Terms.

Where an amendment materially affects your rights under an existing order, we will notify you by email.

13. Governing Law and Disputes

These Terms are governed by and construed in accordance with the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and the Federal Court of Australia.

If you have a dispute with us, we encourage you to contact us in the first instance to seek a resolution. We will make every effort to resolve disputes quickly and fairly.